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SCAN OEP and SEP Best Practices, In person
February 11 • 2:00 pm - 3:30 pm PST
You’re invited to join us for a SCAN OEP & SEP Best Practices Training designed to help you feel confident and supported when assisting your members.
During this session, we’ll cover key topics including:
- Dental Benefits
- Delta Dental HMO vs PPO
- DentaQuest PPO allowance
- How to use in-network and out-of-network benefits
- OTC & Flex Allowance (SSBCI)
- Broker Portal Walkthrough
- Downloading PDF ID cards
- Changing PCP and IPA
- Member Escalations
- Escalation process
- Expected resolution timeframes
- What Sets SCAN Apart
- Overview of our In-Home Support Program
This training is a great opportunity to sharpen your knowledge and get your questions answered. We hope to see you there!
